In what language do I sign up and sign the contract?
In Spanish. The sign-up page, the payment page, the contract with its annexes, the advertiser conditions and the invoices are in Spanish. This page explains the plans in English so you can decide, and we can answer questions in English by email.
What if I pay and nobody comes?
We do not promise visits or bookings, and you should distrust anyone who guarantees them. What we do: we review your details and show the date of the review, on the paid plans your inquiries reach your email, we show the position you bought with its label, and in your panel you see, month by month, how many people visit your page and how many ask about your winery. And you can cancel any time.
Do you charge a commission on each booking?
No. The booking and the payment are yours, by your WhatsApp, your phone or your booking system. You pay for your plan and there is no commission per visit or booking.
I am already on Google and social media. Why more?
Keep them up to date and use them too. Your Google profile shows you to people who already search for your name or for wineries nearby, and your social media speak to people who already follow you. Here you are found by people who compare wineries and wine events by region and have not yet decided which to visit. Experience-booking platforms charge a commission on every booking. Here you pay for your plan and the booking is yours.
Am I locked in? How do the payments work?
On the annual plan you pay 12 months up front and it renews every year on the same day. On the monthly plan you are charged each month on the same day. We tell you 30 days before renewal of an annual plan, by email, with the date and the amount. You can cancel the renewal from your panel any time, with no penalty: you are not charged again and the plan stays active until the end of the paid period. What is already paid is not refunded, except for the credit if your page does not appear as you bought it because of us.
Do the prices include VAT?
Yes. Every price already includes VAT: it is what you pay. Presencia: $999 MXN a month or $9,590 MXN a year. Destacado: $4,900 MXN a month or $49,000 MXN a year. Alianza: $11,900 MXN a month or $120,000 MXN a year. Annual plans are paid in one payment.
Do you issue invoices?
Yes, on every plan. When you buy, you enter your RFC, legal name, tax regime and postal code, and we send your CFDI 4.0 invoice within 3 business days after each charge. The Stripe receipt is proof of payment, not a CFDI. Invoices follow Mexican tax rules and are in Spanish.
If I do not pay, do you hide me?
No. Your page stays published with directions, and your phone is visible to the fans of the guide, the same as for those who pay. Your email is never published. The link to your website and your social media is part of the paid plans.
Does paying change what you write about me?
No. Paying changes the place where you appear, always with its label (Destacado or Premium), never what we write.
How many visits does the site have?
We do not publish figures yet: we have just renewed the guide and we are measuring from zero. Your panel does show you, at no cost, the visits to your page and the clicks on your contact details.
Who can buy or edit the account of my business?
Only a verified representative. We confirm that you represent the winery using the phone or the email of the winery that we already have on record, never the ones given by whoever asks, and plans are bought only from the panel.
